Privacy

Introduction

At SIUNO, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Collection of Personal Information

We may collect personal information from you when you interact with our website, place an order, sign up for our newsletter, participate in surveys or contests, or contact us for any reason. The types of personal information we may collect include:

Name
Contact information (email address, phone number, mailing address)
Payment information
Demographic information
Order history and preferences
Communication preferences
Other information you choose to provide to us

Use of Personal Information

We may use the personal information we collect for the following purposes:

To process and fulfill your orders and provide customer support
To communicate with you about your orders, updates, and promotions
To personalize your experience and provide you with tailored content and recommendations
To improve our website, products, and services
To conduct market research, surveys, and analyze trends
To send you marketing communications, with your consent
To protect against fraud, unauthorized transactions, and security risks
To comply with legal obligations

Disclosure of Personal Information

We may disclose your personal information to the following entities for the purposes outlined in Section 3:

Third-party service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you.
Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze trends, administer the site, track users' movements, and gather demographic information. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, note that some features of our website may not function properly without cookies.

Data Security

We take the security of your personal information seriously and employ appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by SIUNO. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

SIUNO does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take reasonable steps to delete it.

Your Choices and Rights

You have the right to access, update, correct, and delete your personal information. You may also choose to opt-out of receiving marketing communications from us. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 10.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@siunofragrances.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective as of the date indicated at the beginning of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

SIUNO acknowledges and pays respect to the traditional custodians of Country throughout Australia and the rest of the world, and these lands and waters where we work. We would like to pay our respects to their Elders past, present and emerging. As a step towards reparations, 1% of our sales go towards Indigenous land regeneration efforts.